Google Play Data Safety Compliance

Account & Personal Data Deletion Request

In accordance with Google Play Developer Policies and global privacy laws, you have the right to request permanent deletion of your GharSewa24 (Customer) or GharSewa24 Partner (Technician) account and associated personal data.

📋 Data Transparency: What Gets Deleted vs. Retained

When an account deletion request is processed, our system executes an automated purge routine:

🗑️ Data Permanently Deleted

Personal Profile (Full Name, Profile Photo, Bio)
Registered Mobile Number & Email Credentials
Saved Doorstep Addresses & GPS Landmark History
Firebase Push Notification Tokens (immediate unregistration)
Reward Coins, Loyalty Badges & Referral Links
Active Cart & Incomplete Draft Bookings

📑 Data Retained for Legal Compliance

GST Tax Invoices: Completed service invoices and GST tax transaction logs retained for the statutory 6-year period as mandated by Indian Tax & Accounting Laws.
Dispute Records: Chargeback, warranty claim or payment dispute records until settled.
Safety Audit Logs: Cryptographic audit trails with personally identifying information removed (anonymized).

⏱️ Processing Timeline: Your device tokens are disconnected immediately so you stop receiving notifications. Full data purging and account closure will be completed within 7 to 14 business days.

📝 Submit Deletion Request Online

Fill out the form below. Our automated privacy compliance desk will log your request and verify ownership.

Which application account are you deleting? *

Registered Mobile Number *

Enter the exact 10-digit mobile number associated with your account.

Your Full Name (optional)

Email Address (for status notification)

Reason for Account Deletion (optional)

I confirm that I am the authorized owner of this account. I understand that account deletion is permanent and cannot be undone once processed.

✅ Deletion Request Received!

Your Tracking Ticket ID:

Please save this reference number. Our privacy team will process the erasure within 7–14 business days.

⚠️ Submission Failed

📞 Alternative Support Assistance

If you are unable to submit this form or need assistance with your data deletion request, you can contact our privacy grievance desk directly:

Email: support@gharsewa24.com

Toll-Free Helpline: 1800-202-9988 (8 AM – 9 PM)

Corporate Office: Sector 14, Gurugram, Haryana - 122001, India